Get Certified. Get Noticed. Get Recognized. Get Ahead Facts:
• Certified professional are more employable; 96% of employers’ state that a certified job applicant has a greater hiring advantage than a non-certified job applicant.
• 91% of employers state that a certified professional is more likely to be considered for promotion than a non-certified professional.
• 81% of employers believe that a certified professional has greater job security than a non-certified professional.
 
Register and become a globally recognized Certified Service Professional (CSP).

Attain your certification under the world’s industry leading Service Capability & Performance (SCP) Career Certification program from Service Strategies Corporation USA.

Who Should Attend
• Customer service representatives
• Customer service officers
• Customer service executives
• Marketers
• Sales Representatives
• Business development executives
• Call coordinators and service dispatchers
• Anyone in contact with a customer

New Class Starts: June 21, 2014.
Time: 10am prompt.

Mode of Training
• Online training
• Class room training (Lagos, Abuja and Port Harcourt)

Duration
• Weekends (Saturdays only): 3weeks
Time:  10am-2pm.

Installments payment allowed.
Cedars&Oaks Consults Ltd. is the sole licensed partner of Service Strategies Corporation USA in Nigeria.
6B Bendel Close off Bishop Aboyade Cole Victoria Island, Lagos.
Phone: 08134099411, 08162314354
Email; info@cedarsandoaks.com

www.cedarsandoaks.com
www.servicestrategies.com